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Effective Date: 22 January 2025

Introduction

At Sporting Tours, we value your privacy and are committed to protecting your personal information in compliance with the New Zealand Privacy Act 2020. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with us.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identification Information: Name, address, email address, phone number, date of birth, and identification details (e.g., passport information).
  • Financial Information: Payment details such as credit/debit card information for booking purposes.
  • Travel Preferences and Details: Information about your travel plans, preferences, and special requirements (e.g., dietary, medical, or accessibility needs).
  • Communications: Any correspondence you have with us, including emails, phone calls, or messages.
  • Website Usage Information: Data collected through cookies and analytics tools when you visit our website.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To provide and manage travel-related services and bookings.
  • To communicate with you about your bookings, inquiries, or updates.
  • To comply with legal obligations, such as processing visa applications.
  • To improve our services, website, and customer experience.
  • To send promotional materials or updates (with your consent).

3. Disclosure of Your Information

We may share your personal information with:

  • Travel Service Providers: Airlines, hotels, event organizers, tour operators, and other entities involved in fulfilling your travel arrangements.
  • Third-Party Providers: Payment processors, IT support, and marketing services.
  • Legal and Regulatory Authorities: When required by law or to protect our legal rights.

We ensure that any third parties with whom we share your information comply with strict privacy and security standards.

4. Storage and Security of Your Information

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. This includes secure storage systems, encrypted communications, and regular security reviews.

Your personal information will only be retained for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

5. Your Privacy Rights

Under the New Zealand Privacy Act 2020, you have the right to:

  • Access the personal information we hold about you.
  • Request corrections to your personal information.
  • Withdraw consent for certain types of data processing.
  • Complain to the Office of the Privacy Commissioner if you believe your rights have been breached.

6. Cookies and Website Analytics

Our website uses cookies and analytics tools to enhance user experience and monitor site performance. You can control your cookie preferences through your browser settings.

7. Cross-Border Transfers

As part of providing travel services, your personal information may be transferred to overseas entities (e.g., airlines, hotels, or event organizers). We ensure that such transfers comply with applicable data protection laws.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Sporting Tours
4/433 Dominion Road, Mt Eden, Auckland, 1024
Email: info@sportingtours.co.nz
Phone: +64 9 630 4930

Acknowledgment

By using our services or visiting our website, you acknowledge that you have read and understood this Privacy Policy.